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Package/Item","introHtml":"<p>A package was damaged</p>","icon":10521,"iconUrl":"https://client.support.3-dm.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10521","groups":[14],"key":""},{"id":"62","name":"Destruction Request","descriptionHtml":"","callToAction":"Destruction Request","introHtml":"<p>Ask the warehouse to dispose of stock</p>","icon":10472,"iconUrl":"https://client.support.3-dm.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[15],"key":""},{"id":"61","name":"Inventory Check","descriptionHtml":"","callToAction":"Inventory Check","introHtml":"<p>Check the status of inventory in the warehouse</p>","icon":10546,"iconUrl":"https://client.support.3-dm.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10546","groups":[15],"key":""},{"id":"63","name":"Inventory Status Inquiry","descriptionHtml":"","callToAction":"Inventory Status Inquiry","introHtml":"<p>Ask about the status of 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