Help Center

Get Help with your 3DM Requests

Topics

  1. Orders
    1. Rush Order
      Rush Order
    2. Modify Order
      Modify Order
    3. Cancel Order
      Cancel Order
  2. Inquiries
    1. Order Status Inquiry
      Order Status Inquiry
    2. Receiving Inquiry
      Receiving Inquiry
    3. Return Inquiry
      Return Inquiry
  3. Claims
    1. Damaged Package/Item
      Damaged Package/Item
    2. Lost Package
      Lost Package
    3. Order Issue
      Order Issue
  4. Tech Support
    1. Technical support
      Technical support
  5. Helpful Links
    1. View Open Discussions
    2. Bridge Customer Portal
  6. Articles
    1. How to check the status of inventory
    2. How to cancel an order
    3. How to create a purchase order
    Show 7 more

Featured portals

  1. Customer Support System

    Welcome to the 3DM Help Desk.

    To modify, cancel or rush an order, choose Orders
    To inquire about the status of a receiving, return, order, or inventory choose Inventory
    To file a claim about a damaged, lost or wrongly shipped package choose Claim
    To request a kitting job choose Jobs
    For all other questions choose Support

Suggested forms

  • Return Inquiry in Customer Support System

    Ask about the status or details of a return

  • Order Issue in Customer Support System

    The wrong order or wrong items were delivered

  • Cancel Order in Customer Support System

    Cancel an order before it ships

  • Order Status Inquiry in Customer Support System

    Ask about the progress of an order

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